Access Metrics

Note: Navigate to Monitoring module menu to access the Access Metrics.

Access Metrics offers an insightful dashboard that enables a detailed exploration of access card activity throughout the entire organization. This comprehensive overview empowers the organization to identify the highest door access frequency, thereby strengthening security measures. Additionally, it offers insights into the most common reject reasons behind access card rejections, enabling security teams to take appropriate actions in alignment with security protocols.

Access Metrics assists users in resolving challenges including the following:

  • Gain insights into Partitions, Door Groups, and Tags for optimizing access control:
    • Identify critical access points with the highest rejection rates, including timestamps and individuals involved. Users have the option to analyze access activity either by personnel or by door, which consolidates card activity data and presents the most active doors in a bar graph format.
    • Recognize individuals with frequent access rejections and timestamps. Card Activity for each door can be looked at individually on the information Panels to the right of the bar graphs.
  • Detect potentially suspicious behavior:
    • Identify the individuals experiencing the highest rejection rates across the system, along with details of timestamps involved.
  • Gain insights into door utilization to establish proactive maintenance:
    • Identify the door with the highest activity levels and plan accordingly for maintenance.

In case of a Standalone system, it will show aggregate data for a single Server. In an Enterprise environment a global operator on the Master Application Server can visualize data across all Satellite Application Servers subject to operator privileges.

Refer Privilege Permissions for the privilege permissions and grants.

You can access the Access Metrics widget from the following pre-configured web layouts within the Monitoring tab:

  • Personnel Intelligence
  • Access Metrics
    Note:
    • System will allow to configure multiple custom layouts. Also, in each custom layout the operator can configure the settings. The respective custom layouts will work based on the configured settings.
    • On page load the system will display the Access Metrics data by selecting Door View, Top N Reject and all Door Groups and Settings (configured) as default value.
License: Based on license, user can see the following data:
  • No license - UI will display the error message
  • Default month selected will be 1, if the license type is 1 (Default license supports 1 month data)
  • Default month selected will be 2, if the license type is 2 (Premium license supports 14 months data)
Figure 1. Access Metrics
Element Description
A

Filtering Tools

This section narrow downs the search results based on the filters selected. For more information see Filtering Tools for Access Metrics.
B

Bar Chart

This panel displays the Door View with Door Swipe history and Personnel View with Personnel Swipe history. For more information see Bar chart.
C

Card Activity History

For more information see Card Activity History.

Note:

The operator can choose to navigate to the next set of Door/Personnel listings by utilizing the Pagination feature located within this Panel under Personnel Results.
D

Card activity for Personnel or Doors

This panel displays the card activity of the Door. These activity details include Door name, Date, Time, and card status.

Note: The operator can choose to navigate to the next set of Card activity listings by utilizing the Pagination feature located within this Panel under card activity for doors.
E

Settings Icon.

Click this icon to configure the duration, and also to set the Top N Doors.
Note: Personnel/Door list displaying on UI is based on the Page Size (20, 50, 100, 200) from user settings.

View/Edit Personnel: (Refer Options Icon in Common icons and fields ) Operator has an option to view/edit the Personnel details through C•CURE IQ. To Edit, operator should have the Edit permission and to View, operator can have only the read permission.

View Video: (Refer Options Icon in Common icons and fields ) Operators can view Personnel swipes on a specific door if a camera is associated to it; otherwise, an error message will display, indicating the no camera associated.

Enterprise: The information mentioned above is applicable for both Master Application Servers and Satellite Application Servers.

Note: When a previously swiped Personnel is deleted from C•CURE, the system will show a default image and set the Personnel Type to Empty in the Personnel card records.