Event monitoring

If a web layout contains the Event Viewer module, you can monitor the events that occur in your C•CURE system.

Events are user-programmable components of the C•CURE IQ Administration system that can trigger system actions and messages. Events can be triggered by schedules, state changes, or other events. Events can trigger one or more of the following actions:
  • Activating or deactivating outputs
  • Arming or disarming inputs
  • Locking or unlocking doors
  • Controlling access to elevators
  • Recording video from a camera
Figure 1. The Event Viewer module
Image of the event viewer module
Callout Description
A Select an event’s check box to enable the buttons on the Event Viewer toolbar.
B The Event Viewer toolbar. This toolbar contains options that you can use to interact with events.
C From this menu you can change how events appear in the Event viewer. You can choose list view, card view, or bubble view.
D You can interact with an event from its context menu. To open the context menu, right-click the event, or click the event’s context menu icon. For more information about context menu options, see Event Viewer context menu.
E This icon displays the current number of events in the events list. This number might vary, depending on the filters that you apply to the events list.
The Event Viewer displays a list of live events. The information in the Event Viewer updates automatically, and you can apply filters to specify the type of events that appear in the event list. You can also display event information through three different views:
  • List view
  • Card view
  • Bubble view
You can switch between the three event views from the View section of the Filtering Tools pane. To display the Filtering Tools pane, click the Filter icon in the top-right corner of the Event Viewer module.
Figure 2. Event view icons
Note: The Events icon displays the total number of active events in your C•CURE system. The Event Viewer might display a different number of events if you apply filters to the view.
Click an event from the Event list to display the event details in a popup browser window. From this window, you can review information about the event and act on it. One of the most common actions you can perform on an event is to acknowledge the event.
  • Status tab
    • Add instructions to the event
    • View logged messages
    • View previous activation causes since last activation. This area shows the cause that activated the event, and the ten most recent activation causes.
  • Active Causes tab
    • View event status information
    • View list of active causes
    • Activate, deactivate, latch, toggle, or pulse the event
  • Armed Causes tab
    • View event status information
    • View armed causes
    • Arm or disarm the event
Figure 3. The Event Details popup window
Image of the event details for a door forced event.

The following table describes the actions that you can perform from the Event Viewer toolbar. You can also access some of these actions from the Event Details pane.

Table 1. Event Viewer toolbar
Name Description
Acknowledge Click this button to acknowledge the Event. If the Event requires a log message for acknowledgment, a Log Message dialog box appears so that you can enter a log message.

If the Event does not require clearing, after a message is logged (if required), the Event Details screen closes.

If the Event requires clearing, after you acknowledge it, and log a message if required, then the Event details screen remains open so that you can click the Clear button if required. Otherwise, the details screen closes after you click the Acknowledge button.
Clear Click to clear the Event. If the Event requires a log message for clearing, a Log Message dialog box appears so the operator can type in a log message.
Acknowledge and Clear Click to Acknowledge and Clear the selected Event.

If the Event pending Acknowledgment or Clearing requires a log message, or a pre-defined log message, the user can enter a custom Log Message, or select from a list of pre-defined log messages. If the Event Acknowledgment or Clearing does not require entering a Log Message, the Log Message dialog box is not displayed.

This button is displayed only if the Event Viewer options Show Quick Action Buttons and Show Acknowledge and Clear Button are enabled.
Reset Actions Reset actions that started when this event became active.
Log Message Click this button to log a message for the event. You can type a message, or you can select a message from the Predefined Log Messages list.