Assessing an event

  1. From the Monitoring menu, click Layouts.
  2. On the Layouts page, open a web layout that contains the Event Viewer module.
  3. To assess an event, right-click the event and select Assess Event.
    The Assess Event module opens.
  4. Use the left pane to view event information.
  5. Use the right pane in the Event Assessment module to view video that is associated with the event. For more information, see Assess video.
  6. To view a document that is associated with the event, click the Documents tab. For more information, see Assess documents.
  7. To acknowledge an event, click Acknowledge.

    After you acknowledge an event, the Acknowledge button becomes unavailable. A message appears in the Activity Viewer to indicate that you acknowledged the event.

  8. To clear an event, click Clear.
  9. After you finish assessing the event, close the Assess Event module.